OVERVIEW

Post Number : 4THADM0713RP

Grade : G-6

Parent Sector : Sector For Administration and Management (ADM)

Duty Station: Bangkok

Classification of duty station: [[filter12]]

Standard Duration of Assignement: [[filter13]]

Job Family: Public Information

Type of contract : Fixed Term Field

Duration of contract : 2 years with possibility of renewal

Recruitment open to : Internal and external candidates

Application Deadline (Midnight Paris Time) : 08-AUG-2022

UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism

OVERVIEW OF THE FUNCTIONS OF THE POST

Long Description

The Public Information and Outreach (PIO) Unit helps shape UNESCO’s public image and raise the organization’s visibility in the Asia-Pacific region through media and communications outreach, publications, the office website and social media. PIO supports the communications goals of all units across the organization’s areas of competence in Asia-Pacific. PIO works with programme units to prepare overall communications strategies, develop messaging and communication goals and implement strategies through appropriate media. As a central unit operating under the Executive Office, PIO fields regular requests from colleagues for communications-related support around initiatives, publications, campaigns etc. PIO also oversees the UNESCO Bangkok website and social media channels, ensuring that content is engaging for all of UNESCO’s stakeholders, including external audiences. 

Major Activities

Under the overall authority of the Director of the Bangkok Office and the direct supervision of the Head of the Executive Office (EO), the incumbent will assist the EO/Head to coordinate the work of the public information and outreach team (PIO).  

The post will assist the Head/EO in promoting UNESCO Bangkok's activities in the Asia-Pacific region through traditional media such as newspapers, periodicals, radio, and television, and via digital means such as website, social media, e-newsletters, and publications.
The incumbent will carry out the following tasks:

D.1 Serve as a focal point for Education Sector's Knowledge Management Section (KMS): manage and update Bangkok Office's education publications plans on regular basis; contribute to the electronic dissemination of publications particularly through uploading them on UNESDOC, UNESCO Bangkok website, and social media platforms and prepare outreach reports.
D.2 Provide specialized assistance in the production of visual content using photos, videos, and graphics in English and Thai for UNESCO Bangkok’s Facebook, Twitter, and Instagram account on a daily basis.  Track, monitor, analyze and report on UNESCO Bangkok social media results.
D.3 Work closely with PIO’s junior information officer to produce a wide range of promotional materials for UNESCO Bangkok including but not limited to, the office brochure, UNESCO Asia-Pacific publications catalog, UNESCO in the media compilation report, e-newsletter, and other communication materials of the Office for an external audience. 
D.4 Serve as an information focal point on UNESCO Bangkok activities open to the press and coordinate media coverage of main events; compile, produce, and distribute to journalists basic information on UNESCO’s activities in the region and report to Bangkok EO/Head on the media coverage.  Organise induction programmes for Bangkok Office’s new staff, interns and study group visitors. 
D.5 Handle the planning and managing of the PIO budget in close cooperation with EO’s administrative assistant and Administration and Finance Section

Long Description

Nature of Work

Work encompasses delivery of support in a range of areas, notably the production of publications, and communications materials as well as social media/website update, administration and budget of PIO team. 

Work entails understanding of UNESCO’s rules and regulations, most particularly the Publications Guidelines, Graphical standards and toolkit and Administrative manual. Work requires proficiency in SAP (FABS, STEPS) and use of various UNESCO applications/automated tools (DUO, CRM, SISTER).

Long Description

Organizational Environment

Work is performed with a significant degree of operational autonomy and initiative within the established guidelines, procedures and processes. The incumbent organizes his/her work routine and determines priorities while overall objectives and expected results are set by the supervisor. Results are reviewed by the supervisor for achievement of objectives and provision of overall quality and timely support.

Teamwork and Working Relationships

The incumbent works closely with UNESCO Bangkok Office’s staff (Head/EO, PIO colleagues, Bangkok administrative assistants) and with colleagues from ED/KMS and the Division for Communication and Public Engagement (CPE) in HQ. The incumbent supervises PIO consultants. 
Work relations within EO/PIO focus on providing assistance to the efficient and smooth running of its activities, incuding maintaining accurate accounting records of its PIO 2% budget (633CRP9901). Work also involves contacts with suppliers, UN agencies and local authorities to exchange information.  Work requires full proficiency of English and excellent knowledge of a local language. 
 

Results

The incumbent will be instrumental in delivering concrete and hands-on services in the publication process and essential in delivering quality publications. The incumbent will further take the lead in organizing public information and outreach activities and maintaining electronic tools for knowledge management and sharing.

COMPETENCIES (Core / Managerial)

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REQUIRED QUALIFICATIONS

Education

•   University Degree in communications, journalism, digital media or related discipline would be desirable, but it is not a requirement.

Work Experience
•   Minimum eight (8) years of experience in public communication, media relations or related area is required.
•   Out of the eight years, at least two (2) years of experience within the United Nations common system or similar international organization is desirable.
•   Experience working on international communication campaigns is desirable.
•   Experience in design and management of content for websites is desirable.

Skills and competencies
•    Excellent English and Thai writing and communication skills.
•    Excellent knowledge of social media platforms.
•    Excellent skills in drafting news.
•    Proven ability to implement effective communications strategies.
•    Very good organizational and coordination skills with ability to take initiative, strong attention to detail, ability to manage complex tasks, flexible, dependable, and able to establish priorities and monitor own work plans.
•    Ability to work as part of a team, provide efficient, quality and timely support, and capacity to work efficiently within tight deadlines.
•    Sense of integrity and confidentiality.
•    Excellent knowledge of IT tools and familiarity with Adobe’s creative software (such as Adobe Illustrator, InDesign and Photoshop) and proficiency in Microsoft Office essential.
•    Keeps up with current digital communications trends and developments.
•    Ability to be creative, enthusiastic and optimistic.
•    Ability to work in a multicultural environment and to establish good working relationships with external and internal partners.
 

Languages
•    Excellent knowledge of English and Thai. Knowledge of other languages in the Asia Pacific is an advantage. 
 

DESIRABLE QUALIFICATIONS

Education

•    Diploma in public relations, media relations.

Work Experience
•    Experience with UNESCO and/or in an international organization and/or the UN System.
 

Skills and competencies
•    Knowledge of UNESCO’s publication policies, knowledge management strategies as well as communication strategies. 

Languages
•    Knowledge of one or more of official UNESCO language(s) (Arabic, Chinese, French, Russian or Spanish).
 

BENEFITS AND ENTITLEMENTS

UNESCO’s salaries consist of a basic salary and other benefits which may include if applicable: 30 days annual leave, family allowance, medical insurance, pension plan etc.

For more information in benefits and entitlements, please consult ICSC website.

SELECTION AND RECRUITMENT PROCESS

Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the UNESCO careers website. No modifications can be made to the application submitted.

The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. 

UNESCO uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates.

Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided.

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UNESCO recalls that paramount consideration in the appointment of staff members shall be the necessity of securing the highest standards of efficiency, technical competence and integrity. UNESCO applies a zero-tolerance policy against all forms of harassment. UNESCO is committed to achieving and sustaining equitable and diverse geographical distribution, as well as gender parity among its staff members in all categories and at all grades. Furthermore, UNESCO is committed to achieving workforce diversity in terms of gender, nationality and culture. Candidates from non- and under-represented Member States (last update here) are particularly welcome and strongly encouraged to apply. Individuals from minority groups and indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the highest level of confidentiality. Worldwide mobility is required for staff members appointed to international posts.

UNESCO does not charge a fee at any stage of the recruitment process.