MTN Cameroon Recruits Senior Manager, Sales Operations (Enterprise Business Unit) – 2026

What the job offers

MTN Cameroon is recruiting a Senior Manager, Sales Operations for its Enterprise Business Unit. The post is full time and on-site in Douala.

This is a senior role that leads a team and covers the whole business-customer journey. The main areas are:

• Leading the team: coaching staff, setting goals, managing recruitment, budgets and suppliers, and advising on governance and good practice;
• Daily operations: making sure operations run well, solving problems and handling escalations, and checking performance against service-level agreements;
• Sales enablement: building sales playbooks, tools and training, and making sure the sales teams use the CRM and other tools properly;
• Solutions engineering: leading the technical design of solutions for complex customer deals, with sign-off on architecture, cost, security and feasibility before a commitment is made;
• Solutions delivery: managing the rollout of solutions for SME and corporate customers on time and within budget;
• Customer success: onboarding, adoption and regular reviews for enterprise customers, and spotting renewal and expansion opportunities;
• Products and solutions: product strategy, roadmaps and profitability for the enterprise product lines.

Results are measured by indicators such as services delivered within agreed service levels, post-delivery issues solved on time, the adoption of sales tools by sales teams, and the share of priority customers with a customer success plan.

Who can apply

• Education: a bachelor's degree in engineering, business management, sales, marketing or a related field. A master's degree is preferred;
• experience: at least 8 years, including 3 years of leadership in telecoms, banking, fintech or FMCG;
• a track record of 5 years or more as a manager;
• at least 5 years in project implementation for large telecoms or ICT projects;
• proven experience in solution engineering, sales enablement, customer success or ICT solutions deployment;
• fluent French and English, spoken and written;
• an advantage: experience with the public sector, corporate and SME markets, and ICT certifications;
• skills: project and process management, planning and budgeting, negotiation, strategic thinking, leadership, and good knowledge of telecoms products (cloud, data centres, managed security, IoT and more).

Documents to provide

The documents are not listed in the announcement. They will be requested on the application platform. Prepare an up-to-date CV and your degree certificates.

Timeline

• Posted on 5 October 2026.
• Apply before 13 October 2026, 7:55 PM (the page does not state the time zone, so apply well before).

How to apply

Open the job page on MTN's official careers site (job reference 7765) and click "Apply now". Apply only from the official site.

Our advice

• Show in your CV the size of the teams, budgets and projects you have managed, with figures.
• Highlight experience that matches the main areas: sales enablement, solution design, project delivery and customer success.
• Prepare to present your leadership results, in both French and English.
• Do not wait until the last day to apply.

Beware of scams

Apply only through the official MTN careers site. The announcement does not mention any fee: never pay anyone, by Mobile Money or otherwise, to "guarantee" an interview or a job. Be wary of anyone using a free email address (such as Gmail) or WhatsApp to claim to recruit for MTN.