Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.
We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.
Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.
We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
We have been building powerful partnerships for children for over 85 years, and are now active in more than 75 countries.
The Opportunity
As Head of Operations in the People & Culture department, you oversee and are accountable for ensuring that the team provides a high quality operational service across the full employee lifecycle for Global Hub staff members and international staff. This includes the management and administration of contracts of employment, pre employment checks, onboarding, payroll, probation, sickness absence, parental leaves, job changes and exit. In addition, this role is responsible for working with the team and relevant stakeholders to identify and implement improvements to process, policies and the HR Information System to provide improved service, efficiency and accuracy.
You will lead on the operational aspects of delivering the People and Culture strategic plan and drive improvements in processes, policies and systems and lead on the development of new operational HR policies and procedures.
About You
You bring extensive experience of operational HR in a large organisation including all aspects of the employee life cycle, UK visa, payroll, employee benefits, salary sacrifice and tax processes. With a track record of establishing and maintaining HR processes and services you are service orientated with the ability to prioritise and manage a varied workload and remain positive under pressure and in difficult situations.
A creative approach to problem solving within the context of Plan’s values and processes along with excellent team working skills will be essential in this varied role.
Your ability to communicate complex concepts to a wide range of colleagues both verbally and in writing will be key.
This role manages a team of five and is part of a larger P&C Management team. Working well with others is a core value of Plan International and will be a key ingredient for success in this role, actively supporting colleagues and coming together to create and implement solutions in our teams that ultimately work through our people to maximise the impact of Plan International in the lives of children and in particular, girls, globally.
Please follow this link for a full role profile; Head of Operations Role Profile
Location: The Global Hub for Plan International is based in Woking, Surrey which is approximately 25 minutes from London Waterloo. We operate a hybrid working policy for our GH staff in the UK.
Type of Role: Permanent
Reports to: Executive Director, People and Culture
Salary: Circa £60,000 per annum
Closing Date: Sunday 24th July
Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.
We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.
We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.
Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.
A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Please note that Plan International will never send unsolicited emails requesting payment from candidates.