Pays: Zambia
Ville: Lusaka
Employeur: World Food Programme(WFP)
Date limite : 04-08-2022
Description complète
ORGANISATIONAL CONTEXT:
JOB PURPOSE:
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The Human Resource Officer will report directly to the Country Director.
To
deliver a professional, client-focused HR services, partnering with
managers to implement HR solutions in line with WFP corporate
priorities.
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KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):
- Contribute
towards the development of country specific plans and processes, and
deliver HR operational activities or projects, following standard
processes and ensuring alignment with wider WFP policies. - Provide
advice to managers and employees, understanding their needs and
ensuring policies, procedures, processes, systems, and tools are
available and correctly applied to support them. - Provide
effective management of the employment relationship between WFP and its
staff, by administering conditions of service, contracts, and
appropriate entitlements, and resolving employee relations issues. - Contribute
to staff capability building, working with managers to understand
individual skills and business requirements, and organizing/delivering
development solutions which equip people with the skills and knowledge
required to meet current and future challenges. - Deliver
onboarding activities which ensure new employees have a positive
experience of WFP and are successfully integrated into their new role
and the organisation. - Contribute
to building and managing talent within WFP, working with managers to
understand their needs, and delivering solutions to recruit, retain,
manage and develop a high calibre workforce to deliver business
objectives. - Support
organizational design activities that enable senior management to
define and organize structures and jobs and allocate people to the right
places in order to improve efficiency. - Guide and supervise junior staff, acting as a point of referral and supporting them with analysis and queries.
- Collate
and analyse data for the preparation of accurate and timely reporting,
supporting a WFP wide view of HR activities that enables informed
decision-making and consistent information for stakeholders. - Contribute
to continuous improvement by implementing new/updated HR policies,
procedures and systems and recommending improvements to ways of
working. - Other as required.
OTHER SPECIFIC JOB REQUIREMENTS (details to be determined by Post Managers):
This section is optional to describe other duties, skills & knowledge required for the specific job.
WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR
Leads by Example with Integrity
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Upholds WFP values, principles, and standards
Demonstrates and encourages others to uphold the WFP values, principles and standards
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Respects others and values diversity
Values diversity using respectful and inclusive language, and encourages others to do the same
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Stays focused and calm under pressure
Stays focused and calm when under
pressure, encourages others to do the same, and offers guidance and support to manage
difficult situations
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Demonstrates humility and a willingness to learn
Demonstrates
humility and a willingness to learn and share knowledge, frequently
seeking and acting on feedback, and pursuing opportunities to develop
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Drives Results and Delivers on
Commitments
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Delivers results for maximum impact
Identifies
and aligns objectives to the required outcomes, holding self and/or
others accountable for the delivery of results for maximum impact
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Delegates appropriately
Delegates responsibly and provides appropriate support empowering others to deliver results
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Adapts readily to change
Responds readily to change in different contexts and adapts accordingly
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Fosters Inclusive and Collaborative
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Is inclusive and collaborative
Promotes
inclusive teamwork and psychological safety by encouraging colleagues
to collaborate by sharing ideas and openly raising issues
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Gives timely and constructive feedback
Supports development for others by giving timely and constructive feedback
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Builds and shares new perspectives
Seeks out, trusts and listens attentively to diverse views to capture, learn, build and share new perspectives
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Applies Strategic
Thinking
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Communicates and
fulfils WFP’s vision
Communicates and
fulfils WFP’s vision and operational outcomes to deliver meaningful solutions
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Embraces curiosity and new ways of doing things
Demonstrates
curiosity, designs and implements new ways of doing things when relevant
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Analyses and evaluates data
Gathers data and
different perspectives, shares knowledge and uses evidence to inform decision making
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Considers the impact of decisions
Implements decisions, considering the risks and implications of actions for teams, projects and other
initiatives
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Builds and
Maintains
Sustainable
Partnerships
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Builds partnerships
Initiates and builds partnerships by identifying and promoting opportunities for mutual areas of interest and benefit
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Collaborates to
deliver common objectives
Collaborates
with partners to deliver common objectives by sharing information and
cocreating innovative solutions with beneficiaries when appropriate
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FUNCTIONAL CAPABILITIES FOR HR SERVICES:
Capability Name
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Description of the behaviour expected for the proficiency level
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Employee orientation
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Shows
expert knowledge of Country Office / Division challenges and applies
this to provide tailored HR guidance, advice, and support to drive
employee engagement. Proactively seeks information on the local employee
context evolution. Manages and applies employee engagement tactics to
influence employee perceptions and to achieve the best outcome for
employees and WFP.
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HR Expertise & Policy
Knowledge
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Can
contextualize and apply deep knowledge of WFP policies and programmes,
as well as internal regulations, to provide insights and advice to key
organizational stakeholders. Contributes to policy development and
improvement.
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Business Knowledge &
Partnership
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Applies
expert skill in building strong partnerships with senior stakeholders
to get and in-depth understanding of WFP's organizational objectives and
related operational challenges, and therefore ensure the ongoing
alignment of the HR operating model. Applies this understanding to
design people initiatives that support the achievement of WFP's
strategic goals.
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Enabling Talent Management
Solutions
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Demonstrates
deep knowledge of all WFP HR solutions. Creates plans for their
successful implementation and execution, in order to contribute to
strategic HR and organizational outcomes.
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HR Operations Management
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Applies
in-depth understanding of WFP HR Operations to ensure their full
alignment with WFP's HR strategy. Drives continuous HR operations
improvement and oversees implementation of changes, by maintaining
robust review processes.
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FUNCTIONAL CAPABILITIES FOR CENTRE OF EXPERTISE:
Capability Name
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Description of the behaviour expected for the proficiency level
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Employee orientation
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Demonstrates
a developed understanding of the various employee contexts and needs
when applying and adapting HR policy and practices, to best meet
employee needs. Takes initiative and identifies suitable solutions when
partnering with employees and local Country Office management.
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HR Expertise & Policy
Knowledge
|
Is
able to contextualize and apply deep knowledge of WFP policies and
programmes, as well as internal regulations, in order to provide
insights and advice to key organizational stakeholders. Contributes to
policy development and improvement.
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Business Knowledge &
Partnership
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Applies
advanced knowledge of WFP's organizational and HR strategic objectives,
as well and operational complexities, in order to ensure alignment of
HR support within own area of responsibility. Establishes and maintains
internal network on an ongoing basis, to develop understanding of
organizational challenges and local teams context and therefore, ensure
focus on local priorities and people.
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Designing Talent Management
Solutions
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Utilises
broad understanding of leading HR practices and WFP context to
contribute to the design of standards and guidelines in line with WFP
People Strategy. Demonstrates sound judgement in interpreting external
leading HR practices to contribute to Talent Management solution design,
ensuring appropriate buy in throughout the process.
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Analysing and Forecasting
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Applies
advanced knowledge of workforce data and analytics to provide insights
and forecasts, in order to enable decision making. Utilises advanced
knowledge of WFP forecasting and analysis tools and methodologies, along
with leading HR insight generation and visualization practices, to
identify opportunities for improving WFP's HR practices.
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DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE – HR SERVICES:
- Has provided direction and instruction to more junior staff members within area of expertise
- Has
gained extensive experience providing administrative and systems
support across multiple activities in employment life cycle including
recruitment, interviews, training support, performance management,
relocation support and policy implementation within a country office
environment
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE – CENTRE OF EXPERTISE:
- Has provided direction and instruction to more junior staff members within area of expertise
- Has collated and analysed data in order to support aspects of broader change initiatives and programme design
STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE:
Education:
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Advanced
university degree in Human Resource Management, Public or Business
Administration, Industrial Psychology or other relevant field, or First
University degree with additional years of related work experience or
trainings/courses.
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Experience:
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At
least 3 or more years of postgraduate professional experience in Human
Resources with an interest in international humanitarian development.
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Knowledge
& Skills:
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- Broad
or specialised knowledge of HR best practices, techniques, and
processes with some understanding of the basic theoretical background. - Ability to supervise and support more junior and/or less experienced members of the team.
- Ability to work with minimal supervision.
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- Ability to analyse data, draw conclusions and recommend a course of action.
- Good communication skills required to give and receive information and work with a variety of individuals.
- Ability
to establish and maintain effective relationships with clients and
provide client-oriented service. Ability to identify client’s needs and
match them to appropriate solutions. - Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.
Language: Fluency in English language and the duty station’s language, if different.
Deadline for applications is : 04 AUGUST 2022
Female and qualified applicants are highly encouraged to apply.
JOB TITLE:
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Human Resources Officer
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TYPE OF CONTRACT:
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Fixed Term NOB
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UNIT/DIVISION:
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Human resources
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DUTY STATION (City, Country):
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Lusaka, Zambia
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DURATION:
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12 months renewable
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