JOBS

Human Resources Officer


Pays: Zambia
Ville: Lusaka
Employeur: World Food Programme(WFP)


Date limite : 04-08-2022


Description complète




 











ORGANISATIONAL CONTEXT:                   



JOB PURPOSE:



The Human Resource Officer will report directly to the Country Director.



 



To
deliver a professional, client-focused HR services, partnering with
managers to implement HR solutions in line with WFP corporate
priorities.




 



KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):



  1. Contribute
    towards the development of country specific plans and processes, and
    deliver HR operational activities or projects, following standard
    processes and ensuring alignment with wider WFP policies.
  2. Provide
    advice to managers and employees, understanding their needs and
    ensuring policies, procedures, processes, systems, and tools are
    available and correctly applied to support them.
  3. Provide
    effective management of the employment relationship between WFP and its
    staff, by administering conditions of service, contracts, and
    appropriate entitlements, and resolving employee relations issues.
  4. Contribute
    to staff capability building, working with managers to understand
    individual skills and business requirements, and organizing/delivering
    development solutions which equip people with the skills and knowledge
    required to meet current and future challenges.
  5. Deliver
    onboarding activities which ensure new employees have a positive
    experience of WFP and are successfully integrated into their new role
    and the organisation.
  6. Contribute
    to building and managing talent within WFP, working with managers to
    understand their needs, and delivering solutions to recruit, retain,
    manage and develop a high calibre workforce to deliver business
    objectives. 
  7. Support
    organizational design activities that enable senior management to
    define and organize structures and jobs and allocate people to the right
    places in order to improve efficiency. 
  8. Guide and supervise junior staff, acting as a point of referral and supporting them with analysis and queries.
  9. Collate
    and analyse data for the preparation of accurate and timely reporting,
    supporting a WFP wide view of HR activities that enables informed
    decision-making and consistent information for stakeholders.
  10. Contribute
    to continuous improvement by implementing new/updated HR policies,
    procedures and systems and recommending improvements to ways of
    working. 
  11. Other as required.


OTHER SPECIFIC JOB REQUIREMENTS (details to be determined by Post Managers):



 



This section is optional to describe other duties, skills & knowledge required for the specific job.



 



 WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR








































 



  



  



  



  



Leads by Example with Integrity



Upholds WFP values, principles, and standards



  



Demonstrates and encourages others to uphold the WFP values, principles and standards



Respects others and values diversity



  



Values diversity using respectful and inclusive language, and encourages others to do the same



Stays focused and calm under pressure



  



Stays focused and calm when under



pressure, encourages others to do the same, and offers guidance and support to manage



difficult situations



Demonstrates humility and a willingness to learn



  



Demonstrates
humility and a willingness to learn and share knowledge, frequently
seeking and acting on feedback, and pursuing opportunities to develop



Drives Results and Delivers on



Commitments



Delivers results for maximum impact



  



Identifies
and aligns objectives to the required outcomes, holding self and/or
others accountable for the delivery of results for maximum impact



Delegates appropriately



  



Delegates responsibly and provides appropriate support empowering others to deliver results



Adapts readily to change



  



Responds readily to change in different contexts and adapts accordingly



 



Fosters Inclusive and Collaborative



Is inclusive and collaborative



  



 



Promotes
inclusive teamwork and psychological safety by encouraging colleagues
to collaborate by sharing ideas and openly raising issues



Gives timely and constructive feedback



 



Supports development for others by giving timely and constructive feedback



Builds and shares new perspectives



  



 



Seeks out, trusts and listens attentively to diverse views to capture, learn, build and share new perspectives



 



Applies Strategic



Thinking



Communicates and



fulfils WFP’s vision



  



 



 



Communicates and



fulfils WFP’s vision and operational outcomes to deliver meaningful solutions



Embraces curiosity and new ways of doing things



 



Demonstrates



curiosity, designs and implements new ways of doing things when relevant



Analyses and evaluates data



  



 



Gathers data and



different perspectives, shares knowledge and uses evidence to inform decision making



Considers the impact of decisions



  



 



Implements decisions, considering the risks and implications of actions for teams, projects and other



initiatives



Builds and



Maintains



Sustainable



Partnerships



Builds partnerships



  



 



Initiates and builds partnerships by identifying and promoting opportunities for mutual areas of interest and benefit



Collaborates to                                                         



deliver common objectives



  



Collaborates
with partners to deliver common objectives by sharing information and
cocreating innovative solutions with beneficiaries when appropriate




FUNCTIONAL CAPABILITIES FOR HR SERVICES:































Capability Name



Description of the behaviour expected for the proficiency level



Employee orientation



Shows
expert knowledge of Country Office / Division challenges and applies
this to provide tailored HR guidance, advice, and support to drive
employee engagement. Proactively seeks information on the local employee
context evolution. Manages and applies employee engagement tactics to
influence employee perceptions and to achieve the best outcome for
employees and WFP.



HR Expertise & Policy



Knowledge



Can
contextualize and apply deep knowledge of WFP policies and programmes,
as well as internal regulations, to provide insights and advice to key
organizational stakeholders. Contributes to policy development and
improvement.



Business Knowledge &



Partnership



Applies
expert skill in building strong partnerships with senior stakeholders
to get and in-depth understanding of WFP's organizational objectives and
related operational challenges, and therefore ensure the ongoing
alignment of the HR operating model. Applies this understanding to
design people initiatives that support the achievement of WFP's
strategic goals.



Enabling Talent Management



Solutions



Demonstrates
deep knowledge of all WFP HR solutions. Creates plans for their
successful implementation and execution, in order to contribute to
strategic HR and organizational outcomes.



HR Operations Management



Applies
in-depth understanding of WFP HR Operations to ensure their full
alignment with WFP's HR strategy. Drives continuous HR operations
improvement and oversees implementation of changes, by maintaining
robust review processes.




 



FUNCTIONAL CAPABILITIES FOR CENTRE OF EXPERTISE:































Capability Name



Description of the behaviour expected for the proficiency level



Employee orientation



Demonstrates
a developed understanding of the various employee contexts and needs
when applying and adapting HR policy and practices, to best meet
employee needs. Takes initiative and identifies suitable solutions when
partnering with employees and local Country Office management.



HR Expertise & Policy



Knowledge



Is
able to contextualize and apply deep knowledge of WFP policies and
programmes, as well as internal regulations, in order to provide
insights and advice to key organizational stakeholders. Contributes to
policy development and improvement.



Business Knowledge &



Partnership



Applies
advanced knowledge of WFP's organizational and HR strategic objectives,
as well and operational complexities, in order to ensure alignment of
HR support within own area of responsibility. Establishes and maintains
internal network on an ongoing basis, to develop understanding of
organizational challenges and local teams context and therefore, ensure
focus on local priorities and people.



Designing Talent Management



Solutions



Utilises
broad understanding of leading HR practices and WFP context to
contribute to the design of standards and guidelines in line with WFP
People Strategy.  Demonstrates sound judgement in interpreting external
leading HR practices to contribute to Talent Management solution design,
ensuring appropriate buy in throughout the process.



Analysing and Forecasting



Applies
advanced knowledge of workforce data and analytics to provide insights
and forecasts, in order to enable decision making. Utilises advanced
knowledge of WFP forecasting and analysis tools and methodologies, along
with leading HR insight generation and visualization practices, to
identify opportunities for improving WFP's HR practices. 




DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE – HR SERVICES:



  • Has provided direction and instruction to more junior staff members within area of expertise
  • Has
    gained extensive experience providing administrative and systems
    support across multiple activities in employment life cycle including
    recruitment, interviews, training support, performance management,
    relocation support and policy implementation within a country office
    environment


DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE – CENTRE OF EXPERTISE:



  • Has provided direction and instruction to more junior staff members within area of expertise
  • Has collated and analysed data in order to support aspects of broader change initiatives and programme design


STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE:



















Education:



Advanced
university degree in Human Resource Management, Public or Business
Administration, Industrial Psychology or other relevant field, or First
University degree with additional years of related work experience or
trainings/courses.



Experience:



At
least 3 or more years of postgraduate professional experience in Human
Resources with an interest in international humanitarian development.



Knowledge



& Skills:



  • Broad
    or specialised knowledge of HR best practices, techniques, and
    processes with some understanding of the basic theoretical background.
  • Ability to supervise and support more junior and/or less experienced members of the team.
  • Ability to work with minimal supervision.



  • Ability to analyse data, draw conclusions and recommend a course of action. 
  • Good communication skills required to give and receive information and work with a variety of individuals.
  • Ability
    to establish and maintain effective relationships with clients and
    provide client-oriented service. Ability to identify client’s needs and
    match them to appropriate solutions.
  • Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.


Language: Fluency in English language and the duty station’s language, if different.



 



 



Deadline for applications is : 04 AUGUST 2022



Female and qualified applicants are highly encouraged to apply.

























JOB TITLE:



Human Resources Officer



TYPE OF CONTRACT:



Fixed Term NOB



UNIT/DIVISION:



Human resources



DUTY STATION (City, Country):



Lusaka, Zambia



DURATION:



12 months renewable







 







 




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